Mailmerge fail...

I received the following in an email this morning from the Open University:

June’s edition of OpenNews

You may have noticed that in your June edition of OpenNews the usual salutation was omitted. We’re sorry for this technical error but will ensure it is rectified before next month’s newsletter.

We hope this does not detract from your enjoyment of the newsletter.

Detract from my enjoyment?  Perish the thought!  There's few things better to alleviate newsletter fatigue than a simple little silly error.  The previous email had greeted me with the wonderful line Dear {salutation}.

I liked it that way....